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Home > Success Center > Storage Manager (STM) > Storage Manager (STM) Documentation > SRM Profiler Administrator Guide > Adding storage arrays > EMC VNX, CLARiiON, Symmetrix, DMX and VMAX (STM/ SRM Provider)

EMC VNX, CLARiiON, Symmetrix, DMX and VMAX (STM/ SRM Provider)

Updated: June 16, 2017

Find the information you need to add your EMC array to SRM Profiler. This section provides details about what you need before you begin, instructions on using the Add a Device Wizard, and guidance for resolving the troubleshooting messages you might encounter: Use these instructions for these EMC arrays:

  • VNX/CLARiiON array
  • EMC Symmetrix array
  • Symmetrix DMX array
  • Symmetrix VMAX array

Before you begin

Provider IP address

IP address of the SMI-S provider

Provider Admin Username

The Administrator Username for the EMC provider

Provider Admin Password

The Administrator Password for the EMC provider

  • An SMI-S provider must be installed and configured before SRM Profiler can monitor your VNX/CLARiiON, Symmetrix, DMX, and VMAX arrays. The EMC provider is a separate piece of software as illustrated in the diagram below.


  • See the EMC Provider section for information on downloading, installing, and configuring the software for this provider. Or contact your EMC vendor for additional SMI-S provider support.
  • Collect the information listed in the table below before adding your array to SRM Profiler.

Add the array

Use the Add a Device wizard to add your array to SRM Profiler.

SRM Profiler provides no mapping between block storage and file systems.

Troubleshoot with the Add a Device wizard

Troubleshoot with the Add a Device wizard provides details and guidance about the error messages you might encounter

Manual configuration

Use the manual configuration if you must specify parameters that are not available from the Add a Device Wizard.

  1. In step 1 of the Add a Device Wizard, select EMC Symmetrix, DMX, VMAX.
  2. From the Add a Device – EMC Symmetrix, DMX, VMAX window, click the Manual Configuration link.
  3. In the Create New Device for Agent: Storage Array window, provide the following information:
    1. Server IP Address: From the drop down menu, select the SRM Profiler agent you want to monitor your array.
    2. Device Display Name: Enter a meaningful name for your array.
    3. Storage Array Type: Set to Storage Array EMC Symmetrix..
    4. Active: Keep this box checked. Clearing this check box stops data collection for your array.
    5. Click Next.
  4. In the Configure Device window, provide the values for the following fields.

Other parameters are editable from this window. Make changes only if you are sure of the parameter value, otherwise leave the default value.

  • Status: Select On.
  • User Name: Enter the user name used to access the provider.
  • Password: Enter the password used to access the provider.
  • Provider IP Address: Enter the IP address of the provider.
  • Serial No: Enter the array identifier (the serial number of the Symmetrix/DMX array).
  • Click Test to test the connectivity between the agent and the array's SMI-S provider. You must enter the username, password, and provider IP before you can test the connection.
  • Click Save to save the configuration and push it to the agent to begin monitoring the array.
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