Submit a ticketCall us

AnnouncementsSystem Monitoring for Dummies

Tired of monitoring failures disrupting the system, application, and service? Learn the key monitoring concepts needed to help you create sophisticated monitoring and alerting strategies that can help you save time and money. Read the eBook.

Get your free eBook.

Home > Success Center > Storage Manager (STM) > Storage Manager (STM) Documentation > SRM Profiler Administrator Guide > Adding storage arrays > 3PAR


Updated: June 16, 2017

Find the information you need to add a 3PAR array to SRM Profiler. This section includes what you need before you begin, instructions on using the Add a Device Wizard, and guidance for resolving the troubleshooting messages you might encounter.

Before you begin

  • The SMI-S provider is embedded in the 3PAR array. There is no need to install a 3 PAR Provider.


    By default the 3PAR SMI-S Provider is disabled and must be enabled by an administrator before SRM Profiler can monitor your 3PAR array. For more information, see the Enabling the 3PAR SMI-S Provider or contact your 3PAR vendor for support.

  • The 3PAR InformOS should be 2.3.1 or later
  • Before adding your 3PAR array to SRM Profiler, you must collect the following information:
    • Provider IP Address: IP address of the SMI-S provider
    • Provider Admin Username: The Administrator Username for the array you want to monitor
    • Provider Admin Password: The Administrator Password for the array you want to monitor

Add the array

Use the Add a Device Wizard to add a 3PAR array to the SRM Profiler.

Troubleshoot with the Add a Device wizard

Troubleshoot with the Add a Device wizard provides details and guidance about the error messages you might encounter.

Manual configuration

Use the manual configuration if you must specify parameters that are not available from the Add a Device Wizard.

Other parameters are editable from this window. Make changes only if you are sure of the parameter value, otherwise leave the default value.

  1. In Step 1 of Add a Device Wizard, select 3PAR.
  2. From the Add a Device – 3PAR window, click the Manual Configuration link.
  3. In the Create New Device for Agent: Storage Array window provide the following information:
    1. Server IP Address: From the drop down menu, select the SRM Profiler agent you want to monitor your array.
    2. Device Display Name: Enter a meaningful name for your array.
    3. Storage Array Type: Set to Storage Array 3PAR.
    4. Active: Keep this box checked. Clearing this check box stops data collection for your array.
    5. Click Next.
  4. In the Configure Device window, provide the values for the following fields.
    • Status : Select On.
    • User Name : Enter the user name used to access the provider
    • Password : Enter the password used to access the provider.
    • Provider IP Address : Enter the IP address of the provider
    • Node WWN : Enter the 3PAR identifier.
    • Click Test to test the connectivity between the agent and the array's SMI-S provider. You must enter the username, password, and provider IP before you can test the connection.
    • Click Save to save the configuration and push it to the agent to begin monitoring the array.

Additional information


All F Class and T Class InForm OS 2.3.1 and higher





Requires SRM Profiler agent?



  • IP Address of the 3PAR storage array
  • SMI-S provider is embedded on the storage array. The provider must be started prior to connecting to it. Login to the CLI on the array and run "startcim".
  • Type: "showcim" to confirm Inform OS version
  • Identifier– Type:"showport", Node_wwn is the identifier
  • Username and Password to the array


Account and password are stored in SRM Profiler database and configuration files on SRM Profiler proxy agent using custom encryption

Read/Write Actions

Read Only

Ports Used

Configurable: 5988 (HTTP) or 5989 (HTTPS) used by 3PAR provider.


  • Can be HTTP/HTTPS between SRM Profiler proxy agent and 3PAR SMI-S provider.


  • Configuring a 3PAR device

Requires a SRM Profiler proxy agent?

Yes – Windows or Linux



Last modified