Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > Storage Manager (STM) > Storage Manager (STM) Documentation > SRM Profiler Administrator Guide > Managing user accounts > Adding users

Adding users

Updated: June 16, 2017

To perform the following you must be logged into SRM Profiler with an account that has Administrative privileges. The following steps detail how to add a user.

The Add User button will be missing when LDAP is enabled. To disable LDAP go to Settings > Server Setup > User Authentication.

To add a new user:

  1. Click Settings > Manage Users.
  2. Click Add New User, and then enter the name to be supplied at login, the name to be displayed on the screen and the password to be used for this user.
  3. The password must be at least one character long and is case sensitive. SRM Profiler requires you to retype the password in the Confirm Password field.

  4. Check the Login box if you want this user to have Login privileges. Users with login privileges can access event screens as well as device inventory usage and performance reports for all devices in their assigned groups.
  5. Select a user type. This can be:
    • Root administrator
    • Read Only Administrator- User has read-access only
    • Group Administrator- User access is defined by the root administrator
    • User – User access is defined by the root administrator
    • User - Backup Monitor only
  6. Select the areas of SRM Profiler to which this user should have access.
  7. Select the first screen to be displayed when this user logs in.
  8. Enter the user's email address.
  9. To indicate which device information the User is allowed to access, highlight the desired device group(s) in the column entitled Available and click to move the desired group(s) to the selected column.

    For example, if only the NT Group was selected, then the user would only be able to access Event Lists, Event Histories, Usage Reports and other information about Windows NT systems assigned to the NT group.

  10. Click Save.

Level of user privileges


Users with login privileges can access the SRM Profiler application, but the view of the SRM Profiler main menu will be filtered.

For example: Login users will not see the Administration portion of the menu that contains folders for defining Groups, Devices, Server Setup and Users.

In addition, SRM Profiler allows you to select the type of data a user can see.

  • Backup - Backup Servers and Clients
  • Server and NAS - All DAS and NAS devices
  • SAN - All SAN devices (Fibre Channel and EMC)
  • Application - Application devices
  • Storage Group - Logical groupings of File systems
  • Management Reports - Can run management reports


Administrators can see all data about all devices in all groups. Administrators also have access to all SRM Profiler menus, screens, and reports, including the Administration menu. To grant administrator privileges to a user, check the Administrator field and then click Add.

Last modified