Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Storage Manager (STM) > SRM Profiler Administrator Guide > Install SRM Profiler > Manually upgrade JAVA JRE v1.8 for the SRM Profiler agent

Manually upgrade JAVA JRE v1.8 for the SRM Profiler agent

Table of contents
No headers

Updated: June 16, 2017

Upgrading JRE on the server will make the web console inaccessible.

  1. Go the Java website and download the latest Java version.

For Windows, it is recommended to download the Java installer in the SRM Profiler installed machine because the Java website automatically detects and downloads the respective version to the current Windows bit. For other operating systems, refer to the download list in the Java website to select the file according to your preference.

  1. Install the latest Java version.
  2. Stop SolarWinds SRM Profiler Service.
  3. Go to the location where the SRM Profiler agent is installed and backup the jre folder.
    The default location is as follows:
    Windows: c:\Program Files\SolarWinds\SRM Profiler Agent
    Linux: /opt/Storage_Manager_Agent
  4. Delete all the files in the <location of the installed SRM Profiler agent>/jre folder.
  5. Go to the <location of the Java installed>/jreX and copy all the files.
  6. Paste all the copied files to <location of the installed SRM Profiler agent>/jre.
  7. Start SolarWinds SRM Profiler Service.

The SRM Profiler agent should start without any errors.

Last modified
11:17, 26 Jun 2017