Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Storage Manager (STM) > SRM Profiler Administrator Guide > Appendices > General troubleshooting > Install local help files

Install local help files

Table of contents
No headers

Updated: June 16, 2017

Some users may need to host the Help files on their own web server. The following section details how to configure your SRM Profiler installation to use local help.

The web properties file contains the URL location of the server where online help for SolarWinds products are stored. The default location is

If you are in an Internet-restricted network environment but require access to online help, download the entire online help, copy it to a web server, and then change the Help Server URL to that of the web server. To request a zipped copy of the SRM Profiler help files, please contact SolarWinds support.

  1. Download and unzip the help to the required directory.
  2. Navigate to C:\Program Files\SolarWinds\Storage Manager Server\webapps\ROOT\bin and open the file in a text editor such as Notepad.
  3. Edit the entry onlineHelpURL=top point at the location where you have upzipped the help files.
  4. Restart the webservice after the change.
Last modified