Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Storage Manager (STM) > SRM Profiler Administrator Guide > Integrate SRM and SRM Profiler > Reclaim your license

Reclaim your license

Updated: June 16, 2017

This section explains the tasks of reclaiming your license from SRM. This task is useful if you want to do the following:

  • Run SRM Profiler only
  • Run SRM Profiler and SRM Orion Module with a single license (integrated)

If you choose to integrate SRM Profiler with SRM, the license must be shared between the two applications and the license must be applied to SRM Profiler. If the license is currently applied to SRM, you must use this procedure to reclaim the license before applying it to SRM Profiler.

The following task explain how to reclaim your license:

Reclaim your license from SRM

To reclaim your license from SRM using the license manager:

  1. Click Start > All Programs > SolarWinds > SolarWinds License Manager.
  2. Check the products you want to deactivate on this computer, and then click Deactivate.
  3. Specify your SolarWinds Customer ID and password when prompted, and then click Deactivate.

Reclaim your license from SRM via SRM Profiler

  1. Click SETTINGS > License Manager > Reclaim Licenses to open the Reclaim License pop-up window.
  • If you are sure that you want to proceed with reclaiming your SRM Orion Module license, click Yes.
  • If you want to back out of the task of reclaiming your SRM Orion Module license, click No.


  1. Click Reclaim, if you agree to the conditions associated with reclaiming SRM license. If you disagree, click Cancel. For more information on what happens when you reclaim your licenses from SRM, see Disable integration between SRM and SRM Profiler.


  1. Click Finish.


Your reclaimed license is available in your customer portal and ready for activation. For more information on licensing SRM, see Licensing SRM. For more information on licensing SRM Profiler, see License SRM Profiler.

Last modified