Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Storage Manager (STM) > Data archive window exceeded

Data archive window exceeded

Created by Maciej Klasa, last modified by MindTouch on Jun 23, 2016

Views: 41 Votes: 1 Revisions: 4

Overview

This article describes the issue when SMI-S collection has stopped annd in the module log, an error message appears:

02 Feb 2016 14:37:42 - Data limit exceeded, removing oldest entry with key '      ' from 4205_perf (deleted: true)

Environment

  • STM version 5.x
  • SRM Profiler version 6.x
  • Windows 2008+

Cause 

This issue occurs when the data cache folder is full and STM/SRM Profiler can no longer write new data.  

Resolution

1. Stop Storage Manager Agent service on the affected server.
2. Rename the folder data to data_old in c:\Program Files\Solarwinds\Storage Manager.Agent\systemic\mod.sys.smis.Smis_1.0\.
3. Restart agent.
4. Allow Storage Manager to poll for 2 hours without making any config changes.

Note: Any config changes restart the collection.

 

Last modified
03:45, 23 Jun 2016

Tags

Classifications

Public