Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Storage Manager (STM) > Cannot login to STM

Cannot login to STM

Created by Miroslav Beno, last modified by Reynaldo Larano on Jan 04, 2017

Views: 56 Votes: 1 Revisions: 5

Overview

Cannot login to STM.

Environment

STM 5.7 and later

Cause 

  • LDAP is enabled but LDAP settings changed but STM ldap was not updated.
  • The password for the default admin has changed.
  • The default admin got only read rights.

Resolution

  1. Remote to the STM server.  Access the server.properties file to retrieve the database login information.

 

2.    Open Command Prompt as administrator and navigate to <Install dir>\SolarWinds\Storage Manager Server\mariadb\bin

 

 

3. Login to the database using the following syntax

mysql -uadmin -p

(Enter password when prompted, password is the one from the server.properties file)

 

4. access the storage database instance

use storage;

 

Then, to reset the admin password to "admin" execute:
update user set Password = MD5('admin') where LoginName = 'Admin';

 

 

5. Once done, it should allow you to login to Storage Manager using 

Username: admin
Password: admin

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last modified

Tags

Classifications

Public