Submit a ticketCall us

AnnouncementsCome see SolarWinds at VMUG Frankfurt

SolarWinds is delighted to attend the upcoming VMUG which will take place at Kap Europa in Frankfurt on June 19th, 2018.

See event details.

Home > Success Center > Server & Application Monitor (SAM) > You must be a SAM Administrator to access the page

You must be a SAM Administrator to access the page

Created by Alexander Aguilar, last modified by Kelly.Tice on Mar 16, 2017

Views: 3,185 Votes: 0 Revisions: 5

Overview

The following error appears when trying to add a node:

You must be an SAM Administrator to access the page

Environment

SAM 6.x

Cause 

The user's account is not included in the SAM Administrators group.

Resolution

Add the account to the SAM Administrators

  1. Open the Web Console then click Settings.
  2. Click Manage Accounts.
  3. Select an account then click Edit.
  4. Expand Server & Applications Monitor Settings.
  5. Grant the user the Admin right for the SAM User Role setting.

 

Last modified

Tags

Classifications

Public