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Home > Success Center > Server & Application Monitor (SAM) > Windows Service Monitor - Invalid class

Windows Service Monitor - Invalid class

Overview

This article discusses the issue when you are get an Invalid class error in a Windows Service Monitor component.

Environment

All versions of SAM

Cause 

This problem is caused by a WMI issue on a monitored node and can be fixed by changing the polling method from WMI to RPC.

Resolution

 

  1. Edit the application monitor.
  2. Select all Windows Service Monitor components.
  3. Click on Multi Edit.
  4. Set Fetching Method to RPC.
  5. Save the settings.

 

 

Last modified
23:00, 30 Nov 2016

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