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Home > Success Center > Server & Application Monitor (SAM) > Volume stops reporting after a resize or name change

Volume stops reporting after a resize or name change

Overview

The Volume Virtualization is not updated in the Orion Console after the volume has been resized or renamed.

Environment

All SAM versions

Cause

This issue occurs when the volume Serial ID has changed and Orion is detecting it as a new volume.

Resolution

  1. Log on to the SolarWinds Web Console using an account that has Node Management rights.
  2. Go to Settings > Manage Nodes.
  3. Find the node with the failing volume.
  4. Click the + icon in the left to expand the node details.
  5. Select the Volume that has stopped responding and then click Delete.
  6. Select the checkbox next to the node name.
  7. Click on List Resources.
  8. Select all the Volumes to be monitored and click Submit.

 

For a comprehensive list of Volumes that are not currently reporting, you can run the following query against the database:

 

SELECT * FROM Volumes

WHERE VolumeIndex <='0'

 

 

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