Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > Unexpected website error on some pages of SAM

Unexpected website error on some pages of SAM

Overview

The formatter threw the following exception error from the secondary web front end when trying to access SAM information.

There was an error while trying to deserialize parameter http://www.solarwinds.com.

Environment

All SAM versions

Cause

The additional web server was still running an old version of SAM 5.5 (web server) while others ran on SAM 6.0.

Resolution

Upgrading SAM 5.5 to SAM 6.0 solves the issue - Upgrading SolarWinds SAM.

 

Last modified
17:29, 23 Nov 2016

Tags

Classifications

Public