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Home > Success Center > Server & Application Monitor (SAM) > Unable to install an additional poller while the primary poller is running with an installed hotfix

Unable to install an additional poller while the primary poller is running with an installed hotfix

Overview

Unable to install an additional poller while the primary poller is running with an installed HotFix. 

Environment

All SAM versions

Cause

The additional poller installer checks the version of the primary poller, detects that the primary poller is running a newer version, and stops the installer.

Resolution

Uninstall the HotFix.
 

Last modified
22:19, 30 Nov 2016

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Public