Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Server & Application Monitor (SAM) > Unable to add node with expired SAM evaluation license

Unable to add node with expired SAM evaluation license

Updated December 8, 2017

Overview

If you have an evaluation license for SAM and the license has expired, you cannot add a node.

Environment

  • SAM, all versions

Cause

SAM evaluation expired and adding a node will not get past the Add application monitors step.

image.png

Resolution

  1. Uninstall the SAM module from Control Panel> Programs and features.
  2. Ensure the JMX Bridge service is stopped in the Orion Service Manager.
  3. Run the configuration wizard if it does not start automatically.

 

 

 

Last modified

Tags

Classifications

Public