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Home > Success Center > Server & Application Monitor (SAM) > The file '/orion/apm/resources/sqlblackbox/databaseavailability.ascx' does not exist

The file '/orion/apm/resources/sqlblackbox/databaseavailability.ascx' does not exist

Created by Robert Stidman, last modified by MindTouch on Jun 23, 2016

Views: 19 Votes: 0 Revisions: 3

Overview

The following error appears when editing reports with SAM resources:
The file '/orion/apm/resources/sqlblackbox/databaseavailability.ascx' does not exist.

Environment

SAM 6.0 or later

Cause 

One of the report definitions contains a resource file used by older versions of SAM.

Resolution

As it is not possible to edit the report via Web Console, it needs to be edited directly in the database.

  1. Locate the problem report in the ReportDefinitions table.
    Edit the Definition column for the report as such.

  2. Replace /Orion/APM/Resources/SqlBlackBox/DatabaseAvailability.ascx 
    with:
    /Orion/APM/Resources/Charting/CustomAvailabilityChart.ascx

Note: Do not change any other part of the report definition.

 

Last modified
03:40, 23 Jun 2016

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