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Home > Success Center > Server & Application Monitor (SAM) > SolarWinds Orion Platform and SAM log file locations

SolarWinds Orion Platform and SAM log file locations

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Created by Karen Valdellon, last modified by carolyn.mazenko on Nov 22, 2017

Views: 2,599 Votes: 0 Revisions: 8

Updated November 22, 2017

Overview

The default location for Orion Platform logs is c:\ProgramData\SolarWinds\Logs.

The default location for Server & Application Monitor (SAM) logs is c:\ProgramData\SolarWinds\Logs\APM.

Environment

All SAM versions

Detail

The default location for Orion Platform logs is c:\ProgramData\SolarWinds\Logs. The default location for Server & Application Monitor (SAM) logs is c:\ProgramData\SolarWinds\Logs\APM.

Note the following details:

  • All log files are in text file format.
  • Path names vary based on where Orion is installed. For example, logs may be stored in c:\Documents and Settings\All Users\Application Data\SolarWinds\Logs\APM on x64 machines. 
  • The previous name for SAM was APM.
  • See also Delete or move SolarWinds log files.

Here are locations for some specific log files.

  • Orion Module Engine service – APM Plugin:
    c:\ProgramData\SolarWinds\Logs\APM\APM.BusinessLayer.log
  • Job Engine worker log files for SAM monitoring templates (also called "probes"):
    c:\ProgramData\SolarWinds\Logs\APM\SolarWinds.APM.Probes_[xyz].log
    (where xyz is replaced by the PID of the worker process)
  • Debug log files for individual applications, where XY represents the Application ID:
    c:\ProgramData\SolarWinds\Logs\APM\ApplicationLogs\AppIdXY\

The following logs are related to cloud monitoring in SAM 6.4 or later:

  • Business Layer logs:
    C:\ProgramData\Solarwinds\Logs\CloudMonitoring
  • Polling job logs (search for “cloud” in the log files):
    C:\ProgramData\Solarwinds\Logs\VIM\Jobs
  • Collector logs (search for “cloud” in the log files):
    C:\ProgramData\Solarwinds\Collector\Logs
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