Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > Server & Application Monitor (SAM) 6.2.2 Hotfix 2

Server & Application Monitor (SAM) 6.2.2 Hotfix 2

Table of contents
Created by Tiarnan Stacke, last modified by MindTouch on Jun 23, 2016

Views: 19 Votes: 0 Revisions: 3

Overview

Server & Application Monitor (SAM) 6.2.2 Hotfix 2 addresses an issue with Agents not processing Agent Messages of larger than 1MB

Environment

SAM version 6.2.2 

Detail

This is not a cumulative Hotfix and does not contain Hotfix 1. This Hotfix only addresses the following issue:

  • This Hotfix corrects an issue where an agent message larger than 1MB cannot be processed. If all of the three following conditions are true, then this hotfix is applicable. If any condition is not true, this hotfix should not be applied.
  • Node is polled via an agent.
  • Polling of the node worked and then stopped. (Data was not received from the node after a period of time.)
  • The agent is reported as connected in the Agent Management Grid.

 

This Hotfix contains one file: SolarWinds.AgentManagement.Messaging.Core.dll. This file must be installed on the main Orion server and all additional pollers.

 

You can get the HotFix by logging into the Customer Portal.

 

 

Last modified
03:38, 23 Jun 2016

Tags

Classifications

Public