Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
Do not install SolarWinds SAM on a domain controller or use the same database server as a Research in Motion (RIM) Blackberry server.
Obtain a copy of the software and your activation key from the SolarWinds Customer Portal. See Access the Customer Portal for instructions.
The activation key limits your use based on the highest number of monitored network elements.
The system scans the environment to ensure that the system requirements are met. If your system is not compatible, the installer provides a link to a knowledge base article with the resolution. When resolved, run the installation again.
Enabling QoE installs an agent on the Orion Main Polling Engine. This agent collects packet-level traffic statistics, like network response time and application response time, for any application traffic it sees going to or from Orion. SolarWinds recommends that you enable QoE.
Downloading and installing Microsoft .NET Framework 4.5 can take more than 20 minutes. If your system reboots, run the installation again.
If you are using Microsoft Internet Explorer®, SolarWinds recommends you add the URL of your Orion website (http://FullOrionServerName/), the URL of SolarWinds support (http://solarwinds.com/support), and
about:blank to the list of trusted sites.
The system prompts you to activate the product.
After installing SAM, you may need to also install the following depending on your environment and license: