To install SAM, see the SAM Installation Guide. You should install SAM before using the Getting Started Guide.
- Government |
- Customer Portal |
- Partners |
- Contact |
- English
Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.
Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.
Updated June 12, 2017
To install SAM, see the SAM Installation Guide. You should install SAM before using the Getting Started Guide.
This guide provides information to take you from installation to getting visibility to hardware health, asset inventory and operating and application performance, including customization. It is divided into two progressive objectives:
Existing customers: Following the recommendations in this guide ensures your system capabilities are appropriate and your production environment is sized correctly. Minimum system requirements used during evaluation are not sufficient for a production environment. Access your licensed software from the SolarWinds Customer Portal. If you need implementation help, contact our Support Geeks.
Read this SolarWinds Customer Support article to learn how to properly open a support case and get your case the right level of visibility.
Evaluators: If you are evaluating SolarWinds SAM, download a free 30-day evaluation. The evaluation version of SolarWinds SAM is a full version of the product, functional for 30 days. After the evaluation period, you can easily convert your evaluation license to a production license by obtaining and applying a license key. If you need assistance with your evaluation, contact sales@solarwinds.com.