Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Server & Application Monitor (SAM) > SOAP Monitor fails with HTTP Status Code 500

SOAP Monitor fails with HTTP Status Code 500

Overview

This article provides brief information and steps to resolve the issue on monitoring Simple Object Access Protocol (SOAP) against an Apache Web Server error:

The remote server returned an error: (500) Internal Server Error.

HTTP Status 500 - Request processing failed

Nested exception is Unknown content type 'text/XML; charset=UTF-8'

Environment

  • All SAM versions 
  • All Windows versions 

Cause 

Apache's content-type verification is case-senstive.

Resolution

  1. Open the Settings page for the SOAP Monitor within SAM.
  2. Change the HTTP Content Type value from text/XML to text/xml.

 

 

 

 

Last modified

Tags

Classifications

Public