Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Server & Application Monitor (SAM) > SAM component monitor count and licensing issues

SAM component monitor count and licensing issues

Overview

There are multiple unlicensed component monitors after upgrading SAM.

Environment

All SAM versions

Cause

In order for component monitors not to count against your allotted license count, component monitors must be disabled. Components from unmanaged applications are still counted as licensed components. Only disabled components are not counted as licensed components.

 

Resolution

Disable components that are enabled in unmanaged applications.

 

Last modified

Tags

Classifications

Public