Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
The Windows Service monitor passes tests but fails to poll when using the Orion Agent. The issue may be two IP addresses assigned for the polling address. You can resolve this by upgrading to SAM 6.2.4 or later and selecting the IP for the polling address.
Two IP addresses are available for the polling IP. You need to select the correct IP address for polling.
You should upgrade to SAM 6.2.4 before selecting the correct IP for polling. For information on upgrading SAM, see the SAM Upgrade Guide.