Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > SAM Installation Guide > Install SAM stand-alone

Install SAM stand-alone

Table of contents
No headers

Updated: 5-5-2017

These instructions provide stand-alone installation steps for installing Server & Application Monitor on a dedicated server. If installing on an existing Orion server, see Integrate SAM with an existing Orion Platform.

Before installation, prepare a server according to SAM requirements, set port requirements, and check the preflight checklist.

If you have High Availability as part of your Orion Platform installation, review Install SAM with High Availability.

For advanced configuration requirements and steps such as FIPS, see the SAM Administrator Guide.

File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0070-Install_SAM_evaluation/checkbox.gif 1. Download installation files and license from Customer Portal

If you have not yet created a SolarWinds account, see Access the Customer Portal to create an account.

  1. Go to customerportal.solarwinds.com.
  2. In the Log In tab, enter your email address and password.
  3. In the Latest Downloads table, click Choose Download for the installation files for your product. The file name for SAM installations is SolarWinds-SAM-<version>-Full.exe, such as SolarWinds-SAM-6.4-Full.exe.
File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0070-Install_SAM_evaluation/checkbox.gif 2. Run the installation file
  1. Log in as an administrator to the SAM server.
  2. Extract the contents of the downloaded installation ZIP file to the server.
  3. Run the installer.
File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0070-Install_SAM_evaluation/checkbox.gif 3. Complete the Installation wizard
  1. Click Next on the Welcome window.

    The system scans the environment to ensure that the system requirements are met. If your system is not compatible, the installer provides a link to a knowledge base article with the resolution. When resolved, run the installation again.

  2. If you agree, accept the terms of the license agreement.
  3. Accept the default directory, or click Browse and select a directory.
  4. Enable Quality of Experience (QoE) traffic monitoring.

    Enabling QoE installs an agent on the Orion Main Polling Engine. This agent collects packet-level traffic statistics, like network response time and application response time, for any application traffic it sees going to or from Orion. SolarWinds recommends that you enable QoE.

  5. Click Next to begin copying the files.

    Downloading and installing Microsoft .NET Framework 4.5 can take more than 20 minutes. If your system reboots, run the installation again.

    If you are using Microsoft Internet Explorer®, SolarWinds recommends you add the URL of your Orion website (http://FullOrionServerName/), the URL of SolarWinds support (http://solarwinds.com/support), and about:blank to the list of trusted sites.

  6. When complete, the installer may prompt you to activate SAM. Enter the license key from the Customer Portal. If you need the key:
    1. In the Customer Portal, select License Management.
    2. Select the product.
    3. Copy the license key.
File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0070-Install_SAM_evaluation/checkbox.gif 4. Run the Configuration wizard

After the installation completes, the Configuration wizard automatically runs. If the Configuration wizard does not load automatically, start the Configuration wizard in the SolarWinds Orion > Configuration and Auto-Discovery program folder.

  1. In the Welcome dialog box, click Next.
  2. If prompted to stop services, click Yes.
  3. In the Database Settings dialog box, select an SQL Server and authentication method, and click Next.

    Use SQL Server Authentication to ensure the SolarWinds Orion server can always access SQL Server, even when hosted remotely on a separate server.

    File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0040-Install_SAM_stand-alone/config-wizard-1_469x300.png

  4. In the Database Settings dialog box, select a database from Use an existing database, and click Next.
  5. In the Database Account dialog box, create an account or use an existing account that the polling engine and Web Console use to access the database, and click Next.
  6. In the Website Settings dialog box:
    1. Select All Unassigned unless your environment requires a specific IP address for the Orion Web Console.
    2. Specify the Port and the Website Root Directory where the system installs the Web Console files.

      If you specify any port other than 80, include that port in the URL used to access the Web Console.

    3. To use this function, click Yes - Enable automatic login using Windows Authentication.

    File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0040-Install_SAM_stand-alone/ssl_self-signed_cert_535x328.png

  7. If prompted to create a directory or website, click Yes.
  8. Review the list of services to install, and click Next.
  9. Click Yes if prompted to disable the SNMP Trap Service and enable the SolarWinds Trap Service.
  10. In the Completing the Orion Configuration Wizard dialog box, click Next.
  11. When completed, click Finish to launch the Orion Web Console.
  12. Log in with user name admin and leave the password field blank.

    For security purposes, SolarWinds recommends that you change the password to your admin account.

File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0070-Install_SAM_evaluation/checkbox.gif 5. Install on the additional polling engine (optional)

If you have an additional polling engine (APE), download and install the product using the Scalability Engine Installer.

  1. In the Orion Web Console, click Settings > All Settings > Polling Engines.
  2. Click the Download Installer Now and move the downloaded file to the additional polling engine server.
  3. Run the installation file. The steps should mirror the installation steps completed on the main polling engine server. During installation, select the option for Additional Polling Engine.
  4. To activate the license, access the Orion Web Console on the main polling engine or Orion server.

    Do not activate the license directly on the additional polling engine.

  5. Click Settings > All Settings > License Manager.
  6. Click Add/Upgrade License.
  7. Enter the Activation Key and Registration Information, and click Activate.
  8. You may need to assign the license to the additional polling engine.
    1. Click Assign.
    2. Select the additional polling engine and click Assign.
  9. Repeat these instructions for multiple additional polling engines.

Best Practice: If the product included hotfixes, you can also run those directly on the additional polling engines. The Scalability Engine Installer should have included them. If the hotfix installation states the fixes are already installed, do not continue. Otherwise, complete the installation instructions from the README file.

File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0070-Install_SAM_evaluation/checkbox.gif 6. Install on the additional web server (optional)

If you have an additional web server (AWS), download and install the product using the Scalability Engine Installer.

  1. In the Orion Web Console, click Settings > All Settings > Web Console Settings.
  2. Click the Download Installer Now and move the downloaded file to the additional polling engine server.
  3. Run the installation file. The steps should mirror the installation steps completed on the main polling engine server. During installation, select the option for Additional Web Server.
  4. To activate the license, access the Orion Web Console on the main polling engine or Orion server.

    Do not activate the license directly on the additional polling engine.

  5. Click Settings > All Settings > License Manager.
  6. Click Add/Upgrade License.
  7. Enter the Activation Key and Registration Information, and click Activate.
  8. You may need to assign the license to the additional web server.
    1. Click Assign.
    2. Select the additional web server and click Assign.

Best Practice: If the product included hotfixes, you can also run those directly on the additional web server. The Scalability Engine Installer should have included them. If the hotfix installation states the fixes are already installed, do not continue. Otherwise, complete the installation instructions from the README file.

Install complete!

SAM is part of the Orion Web Console, accessed through a web browser. You can access the page through a shortcut added to your programs. When opened, bookmark the page for ease of returning.

  1. Click Start > All Programs > SolarWinds Orion > Orion Web Console.
  2. The SolarWinds Web Console is displayed. You can log in by default by entering the name Admin and no password. Click Login.

To access from another computer, access a web browser and enter the IP or domain name for the Orion server. The Orion Web Console should load with a login screen.

File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0040-Install_SAM_stand-alone/login_237x295.png

If you installed into an existing Orion environment, use the credentials for your Orion account.

The first time you access the Orion Web Console, you log in with a username of admin and no password. You should immediately change the password through Settings > All Settings > Manage Accounts.

If your installation completed successfully, you should see the next screen:

File:Success_Center/Reusable_content_-_InfoDev/SAM_Install_Guide/Reuse/0040-Install_SAM_stand-alone/welcome-screen_624x263.png

To access SAM resources, data, and application management options, click My Dashboards > Applications.

For the best way to get started, check the SAM Getting Started Guide.

 
Last modified
15:54, 24 Jul 2017

Tags

Classifications

Public