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Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM Getting Started Guide > User accounts > How user accounts work in SolarWinds SAM

How user accounts work in SolarWinds SAM

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Created by Chris.Moyer_ret, last modified by Anthony.Rinaldi_ret on Aug 23, 2016

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User accounts consist of three types of permissions:

  • Basic account permissions
  • View assignments
  • Application specific settings

Before you begin, consider what tasks the user must perform, and what views and menu bars are most suitable.

Users created using default settings can log in to the Orion Web Console and see information available in views, resources, and reports. For administration and customization tasks, users need extra rights.

Task

Access

(Select Yes for this option or do as instructed)

Add and edit user accounts and reset passwords.

 

SolarWinds recommends that you do not allow users to change their own Orion Web Console account passwords.

Allow Administrator Rights
Add, edit, and delete nodes. Allow Node Management Rights
Enable/disable monitoring elements. Allow Account to Unmanage Objects
Add, edit, schedule, and delete reports. Allow Report Management Rights
Add, edit, and delete alerts.

Allow Alert Management Rights

To only allow some actions, keep No in Allow Alert Management rights and Allow items in the Alerts section as appropriate.

Customize views. Allow Account to Customize Views
Access only a set of devices (type, location, department, and so on). Click Add Limitation and define the limitation.

 

If you create a new account and do not configure the SAM User Role, you will not be able to fully manage applications within SAM.

 
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