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Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM Getting Started Guide > Reduce alerting noise > The 'Do Not Alert' alert

The 'Do Not Alert' alert

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Created by Chris.Moyer_ret, last modified by Anthony.Rinaldi_ret on Aug 23, 2016

Views: 792 Votes: 0 Revisions: 6

This topic applies to all Orion Platform products except for the following products:

APMEOCETSWPM

You can use custom properties to suppress alerts from being triggered when an object goes down. In this case, include a custom property in the alert condition that stops the alert from being fired.

  1. Click Settings > All Settings.
  2. In the Node & Group Management group, click Manage Custom Properties.
  3. Click Add Custom Property.
  4. Create a Boolean (Yes/No) custom property called AlertOnThis.
  5. Click Select Nodes.
  6. Select all of the nodes on the system.
  7. Click the green arrow to move all selected nodes to the right.
  8. Set the AlertOnThis property to Yes.

    File:Success_Center/New_Articles/NPM-CHM-Import/Onboarding-Guide-CHM/0F0/040/Do_Not_Alert_alert_1.png

  9. For devices for which you do not want to receive an alert, set the custom property to False.

    File:Success_Center/New_Articles/NPM-CHM-Import/Onboarding-Guide-CHM/0F0/040/Do_Not_Alert_alert_2.png

  10. Define the alert to trigger when the AlertOnThis custom property is equal to Yes and the Node Status is equal to Down.

    File:Success_Center/New_Articles/NPM-CHM-Import/Onboarding-Guide-CHM/0F0/040/Do_Not_Alert_alert.png

If you use the AlertOnThis custom property, every alert must include the AlertOnThis check. Otherwise, all nodes will trigger alerts regardless of how this custom property is set.

 
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