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Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM 6.7 Administrator Guide > Troubleshooting SAM > Error Code 16023 unable to create self-signed certificate issue in SAM

Error Code 16023 unable to create self-signed certificate issue in SAM

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Updated: 3-9-2017

Error: Unable to create a self-signed certificate.

Cause: An unexpected error occurred during the certificate creation process.

Resolution: Check the configuration script log file located on target the IIS server, located at [ALLUSERSPROFILE]\ProgramData\Solarwinds\Logs\APM\RemoteIISConfigurator.log. When complete, rerun the AppInsight for IIS Automatic Configuration Wizard.

 
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