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Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM 6.7 Administrator Guide > Troubleshooting SAM > Error Code 16004 deployment service exe not found issue in SAM

Error Code 16004 deployment service exe not found issue in SAM

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Updated: 3-9-2017

Error: The deployment service executable was not found on the Orion server.

Cause: The Remote Installation Service.exe file was not found. This could be caused by an incorrect SAM installation or the Remote Installation Service.exe was deleted or modified.

Resolution: Add the Remote Installation Service.exe file to the following directory: C:\Program Files (x86)\SolarWinds\Orion\APM. For details, see the log on the Orion server located at: ([ALLUSERSPROFILE]\ProgramData\Solarwinds\Logs\APM\RemoteExecutableStarter.log). When complete, rerun the AppInsight for IIS Automatic Configuration Wizard.

 
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