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Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM 6.7 Administrator Guide > Additional SAM technology requirements > Asset inventory and hardware health monitoring requirements in SAM

Asset inventory and hardware health monitoring requirements in SAM

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Updated October 5, 2018

Asset inventory data collection can be enabled for both physical and virtual assets and functions independently of hardware health monitoring. This means you do not need to have hardware health monitoring enabled to have inventory data collected and displayed.

The following hardware supports Asset Inventory data collection:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
  • HP servers with HP System Insight Manager (SIM) 6.2 or later
  • HPE ProLiant Gen10 Servers use SIM 8.0 or later
  • IBM server with IBM Director (Common Agent 6.3 or later)

Additional hardware not listed here may be supported with a limited amount of data returned by polling.

The Asset Inventory feature supports the following operating systems and protocols, and does not count against your SAM component monitor license. Additionally, nodes must be managed by SAM to enable collection of Asset Inventory data:

Operating System






AIX v7 and higher


VMware ESX/ESXi v4.x and v5.x


VMware API

SNMP for VMware nodes not polled via CIM or VMware API

VMware API for ESX/ESXi hosts polled via vCenter.



SAM uses standard protocols such as SNMP and WMI for Asset Inventory collection, but not all information is available natively from the OS without installing the hardware vendor's required agent software. For example, if the Windows OS cannot recognize the serial number of a machine, SAM cannot determine the machine's warranty status until the vendor updates its agent software to extend APIs to gather additional data.

Many hardware vendors provide agent software that you can download and install so that SAM can leverage to collect and display data. See Third-party software required for Asset Inventory information in SAM for details.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

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