Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM 6.6.1 hotfix 1 release notes

SAM 6.6.1 hotfix 1 release notes

Created by carolyn.mazenko, last modified by carolyn.mazenko on Jul 24, 2018

Views: 726 Votes: 0 Revisions: 12

Updated July 24, 2018

The Orion Platform 2018.2 Hotfix bundle released on June 22, 2018 includes SAM 6.6.1 Hotfix 1 and is available on the SolarWinds Customer Portal.

For new installations of SAM 6.6.1, the SolarWinds Orion Installer includes this hotfix and earlier Orion Platform 2018.2 hotfixes.

Fixed issues

This hotfix addresses a SAM 6.6.1 issue regarding filters for cloud DNS records that did not display after integration with SolarWinds Database Performance Analyzer (DPA). See Orion hotfix release notes for a complete list of issues fixed for other Orion Platform products in the hotfix bundle.

Environment

Apply this hotfix to an existing installation of SAM 6.6.1 running on Orion Platform 2018.2.

Installation 

Install this hotfix on the Orion server (the main polling engine), on any additional polling engines or web servers, and High Availability (HA) servers.

  1. Use an administrator account to log into the server that hosts your SolarWinds Orion installation, also known as the Orion server.
  2. Log into the SolarWinds Customer Portal and download the installer:
    • To install the hotfix on an Orion server with Internet access, download Orion Network Performance Monitor (NPM) for Online Installation (your license tier). The Orion Installer downloads and installs the hotfix for you.
    • To install the hotfix on an offline environment, download the Hotfix Bundle for Products with Orion 2018.2.
  3. Run the installation file, and follow the instructions in the installation wizard.

After applying this fix, the fixed issues outlined in this article should no longer occur.

Install the hotfix with SolarWinds High Availability

Use these instructions to install the hotfix with SolarWinds HA.

The HA pool must be disabled to begin installation. If you install prior to disabling, the pool is automatically disabled.

  1. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  2. Select the pool you want to disable.
  3. Toggle High Availability to Off.
  4. Install the hotfix on the primary server in the pool.
  5. Install the hotfix on the secondary server in the pool.
  6. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  7. Select the pool you want to enable and toggle High Availability to On.

The Orion Web Console verifies all SolarWinds product versions match across the HA pair before enabling. If you receive errors, check your product versions.

You may need to recreate the HA pool. For details, see Set up an HA pool.

Uninstallation

You may need to run the Configuration wizard manually after uninstalling the hotfix.

 

  1. Use an administrator account to log into the Orion server.
  2. Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
  3. Navigate to Control Panel > Programs > Programs and Features > View installed updates.
  4. Select "Update for SolarWinds Orion Server & Application Monitor v6.6.1 (HF2)", click Uninstall, and complete the uninstallation wizard.

For more information, contact Technical Support at https://customerportal.solarwinds.com/.

 

Last modified

Tags

Classifications

Public