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Home > Success Center > Server & Application Monitor (SAM) > SAM Documentation > SAM 6.6.1 release notes

SAM 6.6.1 release notes

 

Updated June 26, 2018

These release notes describe the new features, improvements, and fixed issues in SolarWinds Server & Application Monitor (SAM) 6.6.1, an Orion Platform product that consumes Orion Platform 2018.2. These notes also provide information about upgrades and describe workarounds for known issues. See also SAM 6.6.1 system requirements

For new SAM installations, the SolarWinds Orion Installer already includes Orion Platform 2018.2 Hotfix 5.

For existing SAM 6.6.1 installations, Orion Platform 2018.2 Hotfix 2 was released on August 22, 2018. See Orion Platform Hotfixes for details.

 

SAM 6.6.1 Release Notes PDF

New features and improvements

Read this section for descriptions of new features and improvements offered in this release. For previous release information, see SAM Documentation - Previous Versions.

Outgoing connections for Application Dependencies

SAM’s ability to automatically discover the relationships between applications and servers now includes outgoing connections.

  • Identify connections between applications and servers, as determined by correlating communications from specific application processes. >> Learn more
  • Display Connection Details to visualize the communication-based relationships between applications and servers. Analyze network metrics for latency and packet loss to determine if network communication issues are impacting business-critical applications.>> Learn more

Discover Application Dependencies for IBM® AIX® Power Systems™

Automatically discover the relationships between applications and AIX servers, based on active application communication.

Additional SAM improvements

New features in Orion Platform 2018.2

New customer installation

Use the SolarWinds Orion Installer, available in the Customer Portal, to install SAM. After installation, refer to the SAM Getting Started Guide to learn about configuring and customizing SAM.

Before you upgrade

If upgrading from a previous version of SAM, be aware of the following considerations:

  • To ensure a smooth upgrade, do the following:
  • Starting in SAM 6.6.1, the Application Dependencies feature is disabled when upgrading from an earlier version of SAM to prevent performance issues during upgrades for environments with large quantities of nodes. To start Application Dependency polling after an upgrade, enable the Application Dependencies feature.
  • If you added a site binding to a host name in an earlier SAM version, you must bind the Orion Web Console to a fully-qualified domain name (FQDN). See this article
  • If you plan to exceed recommended cloud monitoring limits and monitor 2000 or more Microsoft Azure VMs, you may receive a 503 Service Unavailable error when adding an Azure account. See this article for a workaround. 
  • To monitor Exchange Server 2016, install PowerShell 2.0 or later and provide local Administrator rights. 

How to upgrade

If upgrading from a previous version, use the following resources to plan and implement your upgrade:

Fixed issues

SAM 6.6.1 fixes the following issues.

Case number Description

00064615

When assigning new applications to a node, SAM prompts users to enter required values for custom properties. 

00024728

An Asset Inventory agent plugin was updated to return polling results for Windows 2003/2008 SP2 machines.

00019879 

After upgrading from SAM 6.5 to SAM 6.6, AppInsight for SQL monitors connect to Windows authentication without entering an unknown state related to .NET Framework 4.6.1.

00050628

Application Availability - Last Month report displays correct months based on queries.

1182159, 00060279, 00066054, 00061238, 00063511

An object reference exception was repaired so the Exchange Web Services User Experience monitor can negotiate Exchange websites that use a different TLS version. 

1100161

The AppInsight for SQL database compatibility level updates automatically after polling. 

1178792


When migrating from SAM  6.4, high values returned by a Script Monitor no longer impeded the database configuration phase.

1184282, 1589783, 1079379, 1352947, 

More statuses were added to the database for the Last Run status in AppInsight for SQL jobs.

00065555

The Connection Details page displays accurate packet loss data for incoming TCP connections if remote computers hosting applications listening on a specific port support the following exceptions. 

  • On the destination node, allow inbound TCP connections for the port, plus an inbound rule from any random remote port.
  • On the source node, allow an outbound TCP connection for the port from an Nping application on any random port.

SAM documentation for configuring the Application Dependencies feature was updated to reflect these configuration requirements.

00019879

If the Windows Credential option is selected for SQL Server Credentials when editing properties for an AppInsight for SQL Application, SAM respects credential settings and checks for valid Windows Credentials only. Failed SQL logins no longer appear in SQL Server logs when only Windows Credentials are required.

00048926

Discovery and polling of Azure VMs was adjusted to resolve issues related to throttling errors, as reflected in the VMwareJobs_[ID].log file:

1100555 

The Asset Inventory dashboard polls warranty status data for IBM servers that is now stored on a Lenovo website.

1100555 

Memory spikes no longer occur when the SW job engine starts the SQWJobEngineWorker2x64 worker process to monitor AppInsight for IIS with an agent.

00081278

Polling logic recognizes virtual machines with identical names in different resource groups for an Azure subscription. 

00083713

The Asset Inventory tab displays correct Warranty Status for HP servers..

 

Orion Platform 2018.2 fixes the following issues.

Case number Description

00019605,
00047469

AppStack respects single group limitations.

1144272, 1176440,
1191598, 1197682

When the Orion Web Console is configured to use client certificate authentication, menu items are displayed correctly.

00066337,00061508, 00061508, 00055119

During the upgrade, website files are not overwritten.

1089390

The SQL performance is not affected by excessive reads.

1171110, 1186153

SHA1 certificate is not used anymore.

1179158

Orion Platform correctly executes repeated alert actions.

1336581, 00076562

Audit events are generated correctly.

1204393

Queries with Datetime are executed correctly

948689, 952451,
1066295, 1257968

Active alert resources respect view limitations based on Group Name Pattern or Group of Groups.

1092588, 1037529, 1260477, 1013431

Alerting actions trigger without delay.

00036699, 00025363

You can close ServiceNow tickets in ServiceNow. Closing a ServiceNow ticket stops sending Orion alerts for the issue.

1168389, 1173705, 1221600, 1120837,

1113472

You can add interfaces and volumes on agent-polled nodes or nodes that are found twice to the Discovery Ignore List.

1196323

Syslogs and Traps views are displayed correctly if you have devices with the same MachineTypes, each MachineType with different special characters.

1149359

External processes start successfully when the username has the format user@domain.

1355539, 1311390

The JobEngine service runs without issues, and performance data is updated on devices.

1089413, 1101096

Child elements of a storage array respect user limitations of the parent array.

1082086, 959170

The security issue with the OpenSSL library in Orion Platform products is resolved.

1163039, 1109011, 1148640, 1179830, 1161572

New custom properties are displayed without issues when inserting variables into alerts.

1341059

View limitations are applied correctly in the hardware Health Overview widget.

1094540, 1224160

When creating groups, the Search by Node IP address works correctly.

1056869

Using Advanced Database Queries in reports works without issues.

00022780, 00032805, 1130747, 1125894

Custom chart resources display correctly.

1104961, 1238351, 1150263, 1273370, 1338333

QoE/DPI does not excessively affect the performance of the Orion Web Console.

00018883, 1334323, 1355867, 1365779, 1359469

Custom properties show on maps without issues.

1244351

The readme for offline help files is correct.

996396

Node validation issues with SNMPv3 columns are resolved.

1108733, 1357345, 1197953, 1174828

ServiceNow field is now displayed as a text box.

876639, 889594, 920136, 1102219, 1358660

Custom charts show only the number of top records configured in the Show only limited number of top records.

1273447

Latitudes and longitudes with a trailing 0 are displayed correctly on the WorldMap.

00036038, 00023095

The alerting service is working without issues.

00045994

SilverPeak devices are displayed correctly.

00053297, 1357894, 1361734

After the upgrade, user graphics are displayed correctly in the Network Atlas.

1166495

Credentials cache is disabled by default.

1348736

ServiceNow integration: The Contact type field provides correct values, and new tickets are created instead of reactivations.

1166495, 1188140, 1193919

The Credentials manager can support over 1,000 credentials.

1355306

Database maintenance retains dependencies between discovery profiles and found nodes.

1258332

Mount point disks are polled correctly when the node is an agent.

1294415

Alert macros using variables work correctly.

00021978, 808735, 1185765, 1232236

SWQL queries with long alert conditions are displayed correctly.

00022839, 1279384, 1325433, 1273022

SQL queries in send email actions are parsed correctly.

1336787, 00049928

You can integrate DPA into Orion using Windows SQL authentication.

1243055, 1258332, 1259100, 1273347, 1283616

Mount points on WMI nodes are monitored correctly.

1243773

A custom report resource retrieving a large amount of data displays without issues.

1192721

A new alert for groups based on MemberAvailability is available out-of-the-box.

1200878

The Configuration wizard completes successfully when the IP address is used in binding.

1236429

When configuring mail recipient actions, you can use more than one macros.

1233991, 1209460

After restarting the alerting service v2, old macros work without issues.

1355458

XSS vulnerability in the Message Center and in Details views has been resolved.

1309520

Limitations on views and resources work correctly.

1177501

Issues with receiving bad traps have been resolved.

1211610

ServiceNow integration now reflects inactive choices..

1243201, 1265030, 1241747, 1265030

After upgrading the Orion Platform, Configuration wizard completes successfully.

1234343, 1162526, 1347668, 1154095, 1234837, 1243148, 1263062

Mandatory custom properties are required.

876767

Reports with duplicated charts initialize correctly.

00022551

When uninstalling Orion Platform products, Configuration wizard completes without issues.

1166270, 1174828, 1180967, 1207039

ServiceNow integration: issues with state and incident state have been resolved.

1348736

ServiceNow integration: the Contact type field references the correct field, and the Orion Platform correctly opens new tickets.

1351562

When editing custom properties, you can add notes and links without issues.

1243971, 1319151, 1243971, 1184410, 1178884, 1194514

Orion Web Console displays in one language.

00052045, 1321106

${N=SwisEntity;M=DetailsUrl} variable returns the correct value from the OrioWebServerAddress settings.

1155599, 1185495

PDF formatting issues when using third party engines have been resolved.

1149359, 1181261

Alert actions requiring executing external programs or VB scripts work without issues for non-built-in domain Administrator users.

1357871

Searching in the Action Manager returns correct results.

00034880, 1224826, 1356370, 1357396

Settings for an AD account are stored in the Orion Web Console even after the user logs out.

1191301, 1187591, 1329563, 1337451

Orion certificates are upgraded from sha1 to sha256.

00010367, 00068806, 00060064, 1365612, 1363354, 00060064

When displaying the Message Center page in the Orion Web Console, the memory utilization in SWIS is appropriate.

1211610

ServiceNow integration: Incidents closed based on events do not reopen incorrectly.

00050141, 00057324, 00032910, 00053703

The vulnerability towards the ROBOT attack has been addressed.

00051801

Inappropriate error messages in the Orion Web Console do not appear.

1197522, 1356174, 1202106

When a dependency is corrupted, valid dependencies display in the Dependency widgets and views.

1194193, 1240374

The OrionServers table is updated from the main polling engine server.

1356961, 00019305, 00056252, 00068463, 1197497, 1232325, 00042222, 1126690

The SWIS subscription link from an additional polling engine to the main polling engine is working correctly.

00063235

Performance Analysis queries NPM tables only if you have NPM installed.

See also Orion Platform hotfixes.

End of life

See the End of Life Policy for details about life cycles for SolarWinds products.

EOL ANNOUNCEMENTS EOE EFFECTIVE DATES EOL EFFECTIVE DATES
April 6, 2018
End-of-Life (EoL) announcement – Customers on SAM 6.3 should begin transitioning to the latest version of SAM.
June 6, 2018
End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 6.3 will no longer be actively supported by SolarWinds.

June 6, 2020

End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 6.3.

See Currently supported software versions for more information.

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The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.

 

 

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