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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Performance Analysis dashboard for SAM

Performance Analysis dashboard for SAM

Updated: 3-14-2017

For an example, see Investigate application performance with Performance Analysis.

Create troubleshooting projects with the Performance Analysis (PerfStack™) dashboard. Troubleshooting projects visually correlate historical time series data from multiple SolarWinds products and entity types in a single view. This allows you to

  • Troubleshoot issues
  • Create ad-hoc reports
  • Identify root causes of intermittent issues
  • Make data-driven decisions on infrastructure changes

Drag and drop performance metrics, events, and log data from multiple device types to a chart to perform deep analysis of what was going on in your environment when the issue occurred. You can mix and match metrics from data collected across multiple SolarWinds products for both broad and in-depth insight to your infrastructure.

For example, you could identify an issue in your application that causes disk I/O to spike and cause slowdowns if you collect SRM and SAM data. After your project is built, share the troubleshooting project with other members of your team for remediation.


Compatible SolarWinds products

Performance Analysis is most useful in correlating historic performance data when multiple SolarWinds products are installed.

Correlate data from the following SolarWinds products:

  • NPM 12.1
  • SAM 6.4
  • VIM 7.1 or later (VMAN integrated with Orion)
  • NTA 4.2.2
  • SRM 6.4
  • WPM 2.2.1

If you have at least one of these products installed together on the same server, you can access Performance Analysis dashboards. However, you may not be able to use all collected metrics if you pull data from older product versions.

Some data are either not available or partially available in the Performance Analysis dashboard, such as data from the following:

  • Syslog messages
  • SNMP Traps
  • SAM Script Component Monitors
  • Universal Device Pollers
  • NetPath™

For a more complete list, see SolarWinds KB MT85165.

Create troubleshooting projects

The entities and metrics you can add to your troubleshooting project depends on the SolarWinds products installed on your Orion server.

  • Troubleshooting projects are user specific. Share projects by copying the URL.
  • The data line may not extend to the end of the chart because it is based on the last polling time.
  • Depending on your account limitations, you may not have access to all available infrastructure data, metrics, or entities. However, all users can create Performance Analysis troubleshooting projects.
  1. Click My Dashboards > Home > Performance Analysis.

    If you customize your dashboards, Performance Analysis might not be in the menu bar. Click Settings > All Settings > User Accounts > Edit and verify what you use for HomeTab Menu bar. Click My Dashboards > Configure, and add Performance Analysis to the menu bar you used in HomeTab Menu bar.

  2. Add entities.
    You can add a key entity and then add all other related entities. Hover over the entity in the metric palette and click the Add related icon.

  3. Select an entity and choose metrics to drag to the dashboard.

Remove entities or metrics

After you determine what metrics and entities you need to troubleshoot an issue, you can remove extraneous entities or metrics from your project.

  • Hover over the entity in the metric palette, and click the X button.
  • Hover over a metric legend in your chart, and click the X button.

Modify the time range for all charts

You can set absolute, relative, or custom time ranges simultaneously across all charts in your troubleshooting project at the top of the dashboard.


Share troubleshooting projects

Any troubleshooting project you save is accessible to others by sharing the URL. They can

  • use the projects as-is
  • modify the project and sent the URL back to you
  • save it to their own Performance Analysis dashboard by clicking More > Save As

For example, you may use a troubleshooting project to identify the root cause of an issue you are experiencing and send the URL in a help desk ticket for a technician to view, or you may share it with members of your team to refine your diagnoses or use as a troubleshooting tool.

You can send the URL to anyone with access to the Orion Web Console. When a person views the troubleshooting project, all node access limitations are applied.

View your saved troubleshooting projects

Click Load at the top of the dashboard to open your most recently used projects, or search for your saved projects. You can only view projects that you have created or saved.

Delete troubleshooting projects

Click More > Delete to remove a project. You can only delete projects you have created. If a user creates a project and is removed from the SolarWinds user list, the projects that user saved are not removed from the server. 

If you delete a troubleshooting project that you have shared with others, you are only deleting your copy.


I do not see all the data I expect

  • The collected data depends on the products you install and how they are configured. For example, you cannot display storage I/O data without installing and configuring SRM.
  • You may not have access to the data. The data displayed depends on your account limitations.
  • The entities may not have data during the time period you view. For example, a node under maintenance does not have data during that time frame because the node is not polled.
  • You may be examining a time before the node was added.

I do not see key entities

The Performance Analysis dashboard respects account limitations. If your account is restricted from viewing certain entities or nodes, you cannot view the data in the Performance Analysis dashboard.

Not all metrics I add are charted or data does not display correctly after I add more metrics

This is usually due to browser limitations. Changes to the Performance Analysis dashboards are reflected in the URL. If you have a large amount of data, the URL may exceed the character limit for URLs in your particular browser.

Save the troubleshooting project to compress the URL and continue to edit it.

Some entities do not have metrics

Metrics without data do not display in the metric palette.

Some metrics do not line up or change when I expand or contract the time frame

We use up to 240 data points to create the charts. On larger time frames, the data can be slightly distorted due to how many data points are used to create the chart. Additionally, data points are averaged and become more granular as you contract the time frame.

The charts include different information when I share them

The person looking at the shared chart may have account limitations applied or have different account limitations.


Last modified
12:16, 14 Mar 2017