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When a user cannot log in into the Orion Web Console, find out what kind of account is used. This helps you locate the user in the Manage Accounts page in the Orion Web Console.
Requirements for users
SELECT accountid, accountType, groupinfo, grouppriority, accountSID
order by accountType
|Account Type||What account is it?||Orion Web Console- Manage accounts tab|
|AccountType = 0||Built in Orion System Account||??|
|AccountType = 1||Standard Orion Web Account (Non AD Account)||Individual Accounts|
|AccountType = 2||AD Account||Individual Accounts|
|AccountType = 3||??|
|AccountType = 4||AD Group Account Member||Not displayed in the Orion Web Console|
Group may have Account limitations even if single AD Account does not.