Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Troubleshooting SAM > Error Code 16007 configuration exe has an invalid signature issue in SAM

Error Code 16007 configuration exe has an invalid signature issue in SAM

Table of contents
No headers

Updated: 3-9-2017

Error: The configuration executable has an invalid signature.

Cause: The configuration executable cannot be started on the remote IIS server due to one or more of the following:

  • The high level of User Account Control settings;
  • The provided user account does not have privileges to run executable files;
  • The SolarWinds.APM.RemoteIISConfigurator.exe file is not signed with a Solarwinds certificate.

Resolution: Try to lower the User Account Control settings on the remote IIS server. Also check that the user account has privileges to run executable files. When complete, rerun the AppInsight for IIS Automatic Configuration Wizard.

Last modified
15:58, 20 Mar 2017