Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Troubleshooting SAM > Error Code 16004 deployment service exe not found issue in SAM

Error Code 16004 deployment service exe not found issue in SAM

Table of contents
No headers

Updated: 3-9-2017

Error: The deployment service executable was not found on the Orion server.

Cause: The Remote Installation Service.exe file was not found. This could be caused by an incorrect SAM installation or the Remote Installation Service.exe was deleted or modified.

Resolution: Add the Remote Installation Service.exe file to the following directory: C:\Program Files (x86)\SolarWinds\Orion\APM. For details, see the log on the Orion server located at: ([ALLUSERSPROFILE]\ProgramData\Solarwinds\Logs\APM\RemoteExecutableStarter.log). When complete, rerun the AppInsight for IIS Automatic Configuration Wizard.

 
Last modified

Tags

Classifications

Public