Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Troubleshooting SAM > Changing 32-bit Polling to 64-bit Polling issue in SAM

Changing 32-bit Polling to 64-bit Polling issue in SAM

Table of contents
No headers

 

Updated: 3-9-2017 You should use 64-bit polling on 64-bit OS systems. Using AppInsight applications with 32-bit polling on 64-bit computers via an agent prevents certain performance counters from collecting information.

You may need to log in with an administrator account to perform these changes.

Change to 64-bit polling at the application level:

  1. On the Web Console, click My Dashboards > Applications > SAM Summary.
  2. Select an AppInsight Application (Exchange, SQL, IIS) and then click Edit Application Monitor.
  3. Expand Advanced, and then click Override Template.
  4. In the Platform to run polling job field, change the value to x64.
  5. Click Submit.

Change to 64-bit polling at the template level:

  1. On the Web Console, click Settings > All Settings > SAM Settings > Manage Templates.
  2. Select an AppInsight application and click Edit.
  3. Expand Advanced, and in the Platform to run polling job on field, change the value to x64.

    File:Success_Center/Reusable_content_-_InfoDev/SAM_Admin_Guide_Reuse/SAM-Admin-MT/0V0/0X0/3264polling.png

  4. Click Submit.
 
Last modified
15:59, 20 Mar 2017

Tags

Classifications

Public