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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Troubleshooting SAM > Disable Remote User Account Control for Workgroups issue in SAM

Disable Remote User Account Control for Workgroups issue in SAM

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Updated: 3-9-2017


If you are monitoring a target in a workgroup, you need to disable remote User Account Control (UAC). This is not recommended but it is necessary when monitoring a workgroup computer. Disabling remote user account control does not disable local user account control functionality.

Warning: The following procedure requires the modification or creation of a registry key. Changing the registry can have adverse effects on your computer and may result in an unbootable system. Consider backing up your registry before making these changes.

  1. Log on to the computer you want to monitor with an administrator account.
  2. Click Start > Accessories > Command Prompt, then enter regedit.
  3. Expand HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
  4. Locate or create a DWORD entry named LocalAccountTokenFilterPolicy and provide a DWORD value of 1.

To re-enable remote UAC, change this value to 0.

Last modified
15:28, 20 Mar 2017