Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Troubleshooting SAM > Enable Account Privileges in WMI issue in SAM

Enable Account Privileges in WMI issue in SAM

Table of contents
No headers

Updated: 3-9-2017

The account you specify in the Credentials Library must possess security access to the namespace and sub-namespaces of the monitored target computer.

  1. Log on to the computer to monitor with an administrator account.
  2. Click Start > Control Panel > Administrative Tools > Computer Management > Services and Applications.
  3. Click WMI Control, and then right-click and select Properties.
  4. Select the Security tab, and then expand Root and click CIMV2.
  5. Click Security and then select the user account used to access this computer and ensure you grant the following permissions: Enable Account Remote Enable
  6. Click Advanced, and then select the user account used to access this computer.
  7. Click Edit, select This namespace and subnamespaces in the Apply to field, and then click OK.
  8. Click OK on the Advanced Security Settings for CIMV2 window.
  9. Click OK on the Security for Root\CIMV2 window.
  10. Click Services in the left navigation pane of Computer Management.
  11. Select Windows Management Instrumentation in the Services result pane, and then click Restart.
 
Last modified
15:28, 20 Mar 2017

Tags

Classifications

Public