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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.5 Administrator Guide > Troubleshooting SAM > Enable DCOM issue in SAM

Enable DCOM issue in SAM

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Updated: 3-9-2017

WMI uses DCOM to communicate with monitored target computers. You need to enable and configure DCOM on SAM to use WMI.

  1. Log on to the target server with an administrator account.
  2. Click Start > Control Panel > Administrative Tools > Component Services > Computers.
  3. Right-click My Computer, and then select Properties.
  4. Select the COM Security tab, and then click Edit Limits in the Access Permissions grouping.
  5. Ensure the user account you want to use to collect WMI statistics has Local Access and Remote Access, and then click OK.
  6. Click Edit Default, and then ensure the user account you want to use to collect WMI statistics has Local Access and Remote Access, then click OK.
  7. Click Edit Limits in the Launch and Activation Permissions grouping.
  8. Ensure the user account you want to use to collect WMI statistics has Local Launch, Remote Launch, Local Activation, and Remote Activation, and then click OK.
  9. Click Edit Default, and then ensure the user account you want to use to collect WMI statistics Local Launch, Remote Launch, Local Activation, and Remote Activation.
  10. Click OK.
 
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