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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.5 Administrator Guide > Troubleshooting SAM > Verify Administrator Credentials issue in SAM

Verify Administrator Credentials issue in SAM

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Updated: 3-9-2017

Only a credential that has administrator rights on the target server has the necessary permissions to access the target server's WMI services. Make sure that the username and password you are using belongs to an administrator on the target server.

If the administrator credential is a domain member, be sure to specify both the user name and the domain in the standard Microsoft syntax. For example: DOMAIN\Administrator.

 
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