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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.5 Administrator Guide > Troubleshooting SAM > Reset the WMI Counters issue in SAM

Reset the WMI Counters issue in SAM

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Updated: 3-9-2017

At times, the WMI performance counters may not get transferred to WMI because services were delayed or started out of order (http://support.microsoft.com/kb/820847).

  1. Stop the Windows Management Instrumentation service.
  2. Click Start, click Run, type cmd, and then click OK.
  3. At the command prompt, type winmgmt /resyncperf, and then press Enter.
  4. At the command prompt, type wmiadap.exe /f, and then press Enter.
  5. Type exit, and then press Enter to close the command prompt.
  6. Start the Windows Management Instrumentation service.

After resetting the WMI counters, retest WMI.

 
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