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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Troubleshooting SAM > Reset the WMI Counters issue in SAM

Reset the WMI Counters issue in SAM

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Updated: 3-9-2017

At times, the WMI performance counters may not get transferred to WMI because services were delayed or started out of order (http://support.microsoft.com/kb/820847).

  1. Stop the Windows Management Instrumentation service.
  2. Click Start, click Run, type cmd, and then click OK.
  3. At the command prompt, type winmgmt /resyncperf, and then press Enter.
  4. At the command prompt, type wmiadap.exe /f, and then press Enter.
  5. Type exit, and then press Enter to close the command prompt.
  6. Start the Windows Management Instrumentation service.

After resetting the WMI counters, retest WMI.

 
Last modified
15:14, 20 Mar 2017

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