Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Manage the Orion Web Console and SAM > Customize thresholds for single objects in SAM

Customize thresholds for single objects in SAM

Table of contents
No headers

Get notified when polled values on critical devices reach different values than on other objects. For example, set warning and critical thresholds for CPU load on critical devices to a lower percentage than the default settings.

  1. Click Settings > All Settings in the menu bar.
  2. In the Node & Group Management grouping, click Manage Nodes.
  3. Find the node or interface for which you want to set custom thresholds.
  4. Select the object, and click Edit Properties.
  5. Scroll down to Alerting Thresholds, select the Override Orion General Thresholds check box by the metric, and provide values for Warning and Critical thresholds.

    If you want to use dynamic thresholds, click Use Dynamic Baseline Thresholds. The integer values will be replaced with macros for dynamic thresholds (${USE_BASELINE_WARNING}, ${USE_BASELINE_CRITICAL}).

When the polled values for the selected metric cross the thresholds on the object, the object will be highlighted, and appropriate alerts triggered.

To customize thresholds for virtual objects, go to Settings, and click Manage Virtual Devices in the Node & Group Management grouping. Select a VMware object, click Edit Thresholds, and change the thresholds.

 
Last modified

Tags

Classifications

Public