Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Alert Actions for SAM > Use Get or Post URL Functions for alerts in SAM

Use Get or Post URL Functions for alerts in SAM

Table of contents
No headers

Updated: September 13, 2017

SolarWinds can be configured to communicate alerts using GET or POST functions through HTTP or HTTPS. As an example, a URL may be used as an interface into a trouble ticket system, and, by correctly formatting the GET function, new trouble tickets may be created automatically.

  1. When editing or adding an alert, click Add Action in the Trigger or Reset Action section of the Alert wizard.

  2. Select the Send a GET or POST Request to a Web Server option, then click Configure Action.
  3. Under HTTP request settings:
    1. Enter a URL in the field provided.
    2. Select either Use HTTP GET or Use HTTP POST.

      Enter HTTPS instead of HTTP in the URL to send the information using HTTPS.

  4. Schedule the action by selecting Time of Day > Use special Time of Day schedule for this action. This schedule only applies to the alert action you are editing.
    This is often used to prevent an action from occurring during specific windows.
  5. Select how frequently this action occurs for each triggered alert in Execution Settings.

  6. Click Add Action.

The action is added to the trigger or reset action list, and you can test the action using the Simulate button. When the trigger or reset conditions of the alert are met, the GET or POST request is sent to the server. You can view the server logs to confirm that the action occurred.

 
Last modified
13:48, 17 Mar 2017

Tags

Classifications

Public