Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > AppInsight for Exchange > Configure AppInsight for Exchange on nodes

Configure AppInsight for Exchange on nodes

Updated: 3-9-2017

To configure and monitor Exchange servers in SAM, add AppInsight for Exchange to a node manually or through Discovery.

Before configuring, check the following requirements and permissions:

  • Local administrator permissions are required for automatic configuration. You do not need these credentials for monitoring Exchange.
  • To provide organization-wide capability, the service account (Domain User) needs to be a member of the View-Only Organization Management group. Membership to this group gives the user object read-only access to the entire Exchange environment, without providing any domain or local access on the Exchange server. It also prevents abuse by an unauthorized user, for example (modifying Exchange environment configuration, creating or deleting users, and so on.)
  • In order to gather information, the user object must be assigned the Mailbox Search management role within Exchange. In order for the account to be configured correctly, the account must be a member of the Local Administrators group.

SolarWinds recommends adding this application on WMI managed nodes. If you convert an SNMP managed node to WMI, interface statistics become lost. To convert SNMP managed nodes to WMI, see Promote a Node to WMI Monitoring.

AppInsight and SAM do not support the following:

  • Multiple instances of Exchange on the same server are not supported.
  • Nodes that are not added via WMI do not display in the List Resources dialog.
  • Monitoring an Exchange Database Access Group (DAG) by way of a Virtual IP address (VIP) is not supported. AppInsight for Exchange should only be applied to the physical IP address of each mailbox server in the DAG individually.

Add via Discovery

Add AppInsight for Exchange to a node via Discovery:

You may need to log in with an administrator account to perform this action.

  1. On the Web Console, click Settings > All Settings > Add a Node.
  2. Complete the information on the Define Node step, and then click Next.
  3. On the Choose Resources step in the Configuration Wizard, select the AppInsight for Exchange applications you want. AppInsight applications have a unique blue and white icon.
  4. Click Next and complete the wizard as instructed.
    When you complete the wizard, you need to enter credentials for Exchange through another page.
  5. Locate the All Applications resource, and click the Microsoft Exchange application on the specific server discovered.
    The node requires Exchange credentials to begin polling and monitoring. When selected, a page displays requesting credentials.
  6. Enter your Exchange credentials when prompted, and click Configure Server.

Add via manual configuration

Locate your Exchange node and add AppInsight for Exchange:

  1. Navigate to the Node Details view by clicking any node.
  2. From the Management resource, click List Resources.

    The list may take a few minutes to generate.

  3. Select Microsoft Exchange to enable AppInsight for Exchange data collection. When done, click Submit.

  4. Click My Dashboards > Applications > SAM Summary.
  5. Locate the All Applications resource, and click the Microsoft Exchange application on the specific node you modified.
    The node requires Exchange credentials to begin polling and monitoring. When selected, a page displays requesting credentials.
  6. Enter your Exchange credentials when prompted, and click Configure Server.

For more information for configuring AppInsight for Exchange, see the following:

 
Last modified
14:24, 13 Mar 2017

Tags

Classifications

Public