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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.6 Administrator Guide > Manage processes, services, tasks, and events in real time > Service Control Manager

Service Control Manager

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Updated: 3-9-2017

The Service Control Manager (SCM) is similar to the Real Time Process Explorer, except with the SCM you manage the services of monitored Windows nodes instead of processes. The advantage of the SCM is that you no longer need to physically, or remotely, log in to a Windows computer to view and control its services. Information for running and stopped services is displayed directly through SAM using the Service Control Manager.

Services viewed in the Service Control Manager are polled every 25 seconds using WMI.


If the tool is located in the Management resource of the Node details page, you may need to add access to the user account.

To ensure access to the tool:

  1. In the Orion Web Console, click Settings > All Settings > Manage Accounts.
  2. Locate the account and click Edit.
  3. Expand the Server & Application Monitor Settings section.
  4. For the Service Control Manager option, select Yes.
  5. Save changes to the account.
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