Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Monitor with Orion agents in SAM > Edit agent settings in the Control Panel for SAM

Edit agent settings in the Control Panel for SAM

Updated: 3-9-2017

You can modify settings such as the communication mode or to which polling engine the agent sends information by modifying the agent on the computer.

If the agent loses connectivity to the Orion server, or is unable to connect after being manually installed, you can configure its settings directly on the computer you are monitoring. This enables the agent to reconnect to the Orion server.

Windows computers

  1. Log on to the computer with the agent installed on it with an administrator account.
  2. Open Orion Agent Settings in the Control Panel.
  3. Select the Agent Communication Mode.
  4. Edit the Connection Settings.

    The Agent Shared Secret is provided for security. When you install the agent, you must set a shared secret. When the Orion server connects to the agent, it verifies the secret to connect.

  5. Click OK to save your changes.

Linux-based computers

  1. Log on to the computer with the agent installed on it. You may need to su to an account with root-level privileges.
  2. In the terminal, type service swiagentd init
  3. Configure the agent communication mode and poller information.
  4. Enter 7 to save your changes.
 
Last modified
13:47, 10 Mar 2017

Tags

Classifications

Public