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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Monitor with Orion agents in SAM > View the status of agent plug-ins for SAM

View the status of agent plug-ins for SAM

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Updated: 3-9-2017

  1. Click Settings > All Settings in the menu bar.
  2. Under Node & Group Management, click Manage Agents.
  3. Select an agent, and click More Actions > View installed agent plug-ins.
Status Meaning
The plug-in is installed

The plug-in is installed, working correctly, and communicating with no problems.

Installation Pending

The plug-in is waiting to be deployed. It may be waiting for the computer it is installed on to reboot, or because some other process on the remote host has interrupted the installation process.

Unknown

The status is unknown due to networking interruptions, communication problems with the agent, or because the plug-in is no longer installed.

Error

The plug-in may have installed incorrectly or failed to load.

In Progress The plug-in is either being installed or uninstalled.

If you think a plug-in should be available and cannot find it in the list, you may need to check your purchased products or manually update your agent. New plug-ins and updates to existing plug-ins are installed when an agent is updated. It may take a few minutes before the status changes.

Orion deploys and removes plug-ins as needed when you enable and disable features. It is normal for agents to have different plug-ins.

 
Last modified
13:48, 10 Mar 2017

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