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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Monitor with Orion agents in SAM > Manually upgrade agents for SAM

Manually upgrade agents for SAM

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Updated: 3-9-2017

If you do not enable the Allow automatic agent updates option in Agent Settings, you must manually upgrade the agents during a product upgrade. For details on product upgrades, see the SolarWinds Upgrade Guide.

The upgrades take a bit of time to complete, but will not require any actions. Agents update at a throttled number of 10 to limit the impact on the polling engine. As soon as one agent completes upgrading, another agent takes its place so there are always 10 active threads until all agents are upgraded.

  1. Click Settings > All Settings in the menu bar.
  2. Under Product Specific Settings, click Agent Settings.
  3. Agents requiring upgrades display Update Required in the Agent Status column.
  4. Select all agents needing updates and click More Actions > Update. The agents upgrade in the background.
 
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