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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.6.1 Administrator Guide > Monitor with Orion agents in SAM > Edit agent settings for SAM

Edit agent settings for SAM

Updated: 3-9-2017

Editing the configuration of an agent may be necessary if you experience problems and want to collect diagnostics.

  1. Click Settings > All Settings in the menu bar.
  2. Under Node & Group Management, click Manage Agents.
  3. Select an agent, and click Edit Settings.

Agent settings and troubleshooting options

  • Agent Name: change the display name displayed in Orion.
  • Communication type: displays whether the agent uses server-initiated or agent-initiated communication.
  • Allow automatic agent updates: choose whether the Orion server can update the agent software to the latest version available.
  • Troubleshooting:
    • Log level: the amount of detail saved to the log.
    • Diagnostics: click Collect new diagnostics, and then Download to save to your local disk. Send the zip file to our support team if requested.
 
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