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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.5 Administrator Guide > Monitor with Orion agents in SAM > Agent settings for SAM

Agent settings for SAM

Updated: 3-9-2017

The Agent Settings page provides access to all of the global settings and tools needed to install and manage agents. Additional agent settings can be modified locally on the agent.

Navigate to the Agent Settings page

  1. Click Settings > All Settings in the menu bar.
  2. Under Product Specific Settings, click Agent Settings.
    • Manage Agents: opens the Manage Agents page from which you can add a new agent, edit, update, or reboot an existing agent.
    • Download Agent Software: opens the Agent Downloads page from which you can mass deploy or manually install an agent.
    • Define Global Agent Settings: opens the Global Agent Settings page from which you can allow automatic agent registration and allow automatic agent updates.

Adjust the Global Agent Settings

  1. Click Settings > All Settings in the menu bar.
  2. Under Product Specific Settings, click Agent Settings.
  3. Click Define Global Agent Settings.

The following options are available on the Global Agent Settings page:

  • Allow automatic agent registration: (Recommended, enabled by default) Select this option to automatically register the agent and verify communication with the Orion server. Registered agents can communicate with the Orion server.

    You can register any waiting agents manually. Click Settings > All Settings > Manage Agents > Add Agent > Connect to a previously installed agent.

  • Automatically create node: When you deploy an agent on a new node, the node is automatically added to your Orion server.
  • Allow automatic agent updates: (Recommended, enabled by default) Select this option to automatically upgrade the agent software when updates are available. This process pushes a new version of the agent to client computers over the agent communication channel. After the agent receives the new version, it updates itself. This process typically does not require rebooting.

    If you do not enable this option, you will need to manually upgrade agents manually upgrade agents during product upgrades.

    Outdated agents may not be able to communicate with the server. Ensure all agent versions match the version of the server.

  • XX Hours: Control the length of time the agent are considered new in the Manage Agents list.
 
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