Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.6.1 Administrator Guide > Monitor your network with SAM > Removing a Sensor in SAM

Removing a Sensor in SAM

Table of contents
No headers

Updated: 3-9-2017

Removing a sensor from a node is a two-step process. First delete the sensor using the Orion Web Console, and then remove the communication agent directly from the node.

  1. Delete the sensor using the Orion Web Console:
    1. Click Settings > All Settings in the menu bar.
    2. Click QoE Settings > Manage QoE Packet Analysis Sensors.
    3. Select the node.
    4. Click Delete Sensor.
    5. Click Delete when prompted.
  2. Remove the agent directly from the node:
    1. Log in to the computer with administrative credentials.
    2. Navigate to Control Panel > Programs and Features.
    3. Select SolarWinds Agent.
    4. Click Uninstall.
    5. Follow the onscreen prompts to completely uninstall the agent.

The sensor is removed from the list and the communication agent is uninstalled and cannot gather traffic data or send data.

 
Last modified

Tags

Classifications

Public